Family Supports Worker - Far North Coast

Employment Type:
CA - Casual  
Family Supports Programs
SCHADS Level 3 $40.67 - $43.62 per hour+Sup+SalSac

POSITION VACANT – Family Supports Worker - Casual

 This is a great opportunity for Family Support Workers with experience working with (Youth) children, young people and/or families to support positive growth through delivering contact supervision, respite, and mentoring services with CASPA on a casual basis.


 CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities. Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types, we are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation, we have approximately 600+ employees working in communities across NSW, Queensland, and the Northern Territory.

We want to employ people who reflect the diversity of our young people to ensure we can support each individual need and want. We value equal employment opportunity and encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.


 Our Family Supports Workers provide direct support to children and young people within the CASPA care program through working within a multi-disciplinary team of therapists, psychologists, special educators, social workers and families to implement individualised support plans within a mentoring, family time supervision, and/or respite capacity.

The Family Supports Worker will be responsible for facilitating and supervising meaningful family visits for individuals in Out of Home Care. The role includes transport of children, young people and their families to supervised visitations and successful completion of the applicable comprehensive written reports. As a Family Support Worker you may also provide direct mentoring and face-to-face support for children and young people in CASPA's programs, aimed at skill building, resilience development, community involvement, and preparation for independence. Support is to be provided in a home, residential, or recreational setting, and may also require 24/7 rostered shifts, including weekend availability.

We are looking for someone with extensive experience working with children and young people who have experienced trauma and whose values align with ours:

'Inspiring People to Thrive.' 


  • Record all contact with service users including evidence based, observational support to achieve goals identified as part of individual case plans and work independently to carry out the service.
  • Ensure compliance as a Mandatory Reporter and follow CASPA’s child protection policy as well as legislative requirements
  • Support relevant service users working in areas of Aboriginal Cultural Support, living skills development and leaving care planning and CASPA mentoring programs
  • Work with children, young people and their families who require support, to achieve goals identified as part of individual case plans and work independently to carry out the service
  • Emergency respite work including, short stay motel accommodation
  • Assist in the training of colleagues in Family Supports unit facilitation by overseeing shadow shifts (experienced staff only)
  • Support the children and young people to maintain important links with their family of origin, friendship networks and the local community
  • Provide high quality support, mentoring, care and assistance to service users in home/residential or recreational settings in accordance with CASPA policies and procedures
  • Aid families and Carers to minimise harm and promote wellbeing of children and young people in accordance with the Child and Young Person Care and Protection Act 1998
  • Perform other duties as identified by Coordinators and Managers
  • Comply with all CASPA policies and procedures
  • Other duties as reasonably directed by the CEO, Family Supports Manager and Family Supports Coordinators.


  •  A Certificate IV in youth work/Welfare/Community Services/Disability Services or related fields. Demonstrate an ability to work with Aboriginal people, their communities and organisations
  • The ability to develop and maintain effective working relationships with stakeholders, other agencies and service providers
  • Proficiency in report writing and demonstrated ability to develop, organise and maintain records and reports in a timely manner
  • Demonstrated computer skills, including the use of all Microsoft Office applications
  • Ability to work autonomously under limited supervision, exercising sound professional judgement and seeking advice and consultation when appropriate as well as working as part of a wider team
  • Personal organisation skills including time management and ability to prioritise competing demands
  • Understanding of the importance of handling sensitive and confidential client or service information
  • Effective conflict resolution skills, negotiation, mediation and decision-making skills
  • Demonstrated initiative and an ability to problem solve
  • Good literacy skills
  • Effective communication skills including written and verbal communication with the ability to exercise these skills with people at all levels
  • Current, valid Driver’s Licence and willingness to transport clients, and travel overnight in regional and interstate areas if required.

Working with Children and Criminal History Checks are requirements for all child related employment at CASPA.


  •  CASPA actively supports staff to have a healthy work life balance
  • Free gym membership to support your wellbeing as well as a fully established team of therapists and clinicians for your personal wellbeing support
  • Access to internal and external training opportunities and workplace mentoring
  • Great professional development opportunities for those who want career progression
  • An Employee Assistance Program, a free and confidential counselling service through Benestar
  • Our Family Supports Workers are paid competitively at SCHADS Level 3
  • As a not-for-profit organisation, our employees are able to take advantage of salary packaging to receive up to $15,900 of their salary tax-free, as well as additional meal and entertainment benefits
  • Growing organisation with great career opportunities.


 Please submit your application via the CASPA Careers page.

Applications will be assessed as received. A comprehensive induction and Therapeutic Crisis Intervention training will be provided upon commencement.

To ensure that your application is reviewed, include a current Resume, together with a Cover Letter that outlines your suitability to work with traumatised young people.

For further information please visit CASPA's Careers page at https://caspacareers.connxcareers.com